My partner and I were surprised and happy with our 2 night stay at this hotel. The hotel was very elegant and good value for money. The staff were extremely polite and always willing to help. The room was comfortable and clean. We found the location a real bonus, with the tube station a 5 minute walk away, the bus... more

The staff were excellent, especially Ahmed, the Deputy Manager. The hotel itself is poor. The public rooms flatter, only to deceive, because the bedrooms are small and tatty, compared to, for example, the Holiday Inn just along the road. more

Considering postivies, the room my fiancee and I stayed in was warm and clean, and the hotel's interior attractive. Considering negatives, I was trapped within one of the lifts for about ten minutes, the alarm bell yielding no response. Shouting up the lift shaft (I think) alerted workmen to my presence and I was freed. Half an hour later my... more

I stayed at this hotel on my second trip to London. It was on business and I was told it was where I was staying. When I found out I looked it up online and took the "virtual tour", to be honest I was pretty excited and expected to have a great experience as I did at the Millennium Gloucester,... more

Because in a single room there would not be enough room to swing it! I stayed in room 148. I could touch the walls on both sides, and could not close the bathroom door because the bed frame blocked it. You could only turn on the shower standing in the bath so you froze for the first few seconds. Which... more

I stayed in this hotel in early November and I have to say, it is an excellent hotel The rooms are clean and warm. The location is very near a tube station and handy for the lines to all the major attractions I would recommend this hotel to anybody - I was initially placed in a single room before the... more

I stayed here for 5 days in September and liked the hotel. I had a single room which was small but clean and alot better then other hotels I have recently stayed in! The staff were friendly but I was repeatedly locked out of my room which after climbing all the stairs and winding through the corridors gets very annoying!... more

I stayed one night at the Vanderbilt as part of a conference package. The location is good; very close to the tube and easy walking to Hyde Park, the museums and the Albert Hall. The restaurants and bars were fine, and food was good both in terms of choice and quality. Reception was adequate, no more than that. The conference... more

I stayed here for 2 nights in September whilst on business in London. Having arrived from stays in European hotels which were newer, fresher and certainly cheaper, I was disappointed with my characterless room. My room was dark with an almost foreboding feel about it. The carpet looked stained and dirty, as did the walls and curtains. Despite the ensuite... more