In August we spent two weeks in Italy: Rome, Florence and Venice. The Hotel De La Ville was absolutely excellant when compared to the Sheraton Roma and the Hotel Danielli. The staff is friendly, helpful and courteous. Marco at the front desk a pleasure and is always available to help. Fredrico, the bartender, is charming and very friendly. The breakfast... more

We are currently staying at the Hotel De La Ville (aka Hotel Amazing) and I wanted to express my extreme enjoyment for this hotel. * First, we have been staying at 4 and 5 star hotels throughout Italy, and the service we have received at this hotel has finally exceeded expectations. With comparison, this hotel blew away our Rome and... more

All staff were very friendly and helpful. Enjoyed happy hour each evening in bar, great food and service. Staff friendly and helpful, with great recommendations for dinner. Room was superior in quality and size, as was the bath. We found the room to be very quite, unlike some of the other reviews noted. Breakfast was incredible, you could not leave... more

The staff was very helpful for restaurants . The room was a nice size but we had to keep the windows closed because the hotel is on a very busy street and it was very noisy. Adding insult to injury, the air conditioning was quite weak. It is very convenient to all major sights. more

The hotel is very elegant, a quiet and cool refuge from the noisy Florence streets. We had a nice room - quite large - with a great bathroom. There is a button on the wall that brings down metal grates to block out all the noise from the street and another that brings up black-out screens! If you want a... more

I was there at the end o November with a group, I had a single room which was a nice size - the bathroom was large and beautiful! The mattress was HARD, but it didn't seem to bother anyone else. The entire staff were warm, friendly and helpul...with the exceptioon of the male night concierge. Not very helpful and gave... more

We stayed at the Hotel de la Ville for 3 nights at the beginning of November. It is a very nice comfortable hotel and the location is excellent for getting around Florence! The breakfast was wonderful and we really enjoyed the happy hour every evening in the bar! They had some very good appetizers and the bartender was delightful! The... more

We stayed for four nights, it's a great location but the staff were a bit stuffy, probably because it's in the upmarket shopping strip & my husband hadn't shaved for 3 weeks so he looked a bit scruffy - but that said, the room was spotlessly clean, if a bit noisy, and the bathroom was a great size and also... more

We've just returned from a long weekend in Florence staying at the Hotel de la Ville and loved it. The hotel is a 5 min walk from the railway station (where the airport buses stop) and 5 minutes from the Duomo and other attractions. Rooms are a good standard, very clean, nicely decorated. The bar/lounge is lovely - we spent... more