This is a small family run hotel with a superb location. It may have the friendliest staff in Europe! I stayed there over Christmas vacation with my thirteen year old son and it was the perfect choice. The hotel is just steps away from the Duomo and close to all the major sites. While the rooms are a little spartan... more

This was a fantastic hotel! The location COULD NOT have been any better - everything was in walking distance and for a "first-timer" to Florence it made my trip flawless. The staff at the hotel were extremely helpful and were excellent at providing a great level of service and helpful advice. I fell in love with Florence and my short... more

This hotel was perfect for our short stay in Florence, the staff at the hotel were very friendly, and nothing was a problem when it came to helping us. The hotel is in a fantastic location, within walking distance to everything. My first impressions were not great (very small lift to get up to lobby) but was not dissapointed from... more

Great hotel in a fabulous location. No need for rental car -- Duomo is at end of street and Uffizi is 15 minute walk. Gassim, Maria, Miriam and Robert went above and beyond, caring for me when I became ill and treating my daughter and me as family. On top of serving the best cappucino in Florence, they also provide... more

It is the best experience I have had so far. Hotel Europa, is truly breath taking, It was like you were staying at an ancient Castle. The Hotel, is close to everything and central to all of the Museums and the night life. We saved a lot on transportation, because, everything is accessable by foot. The family that owns it,... more

Great location, friendly atmosphere and friendly owners. Family operated and they are very very friendly and helpful. Elevator difficult, and entrance is on level one, and you have to find elevator to go to 3rd level to check in. Rooms were clean, but the air conditioning was turned off, so we tried to open windows at night and were attacked... more

I cannot say enough good things about the service I received from the Hotel Europa staff (especially Gasim & Miriam). They went above and beyond in making me feel welcome (and helping me improve my Italian), as well as helping me out when a snap transport strike disrupted my travel plans. The hotel rooms were neat, tidy and cleaned daily,... more

This wonderful hotel with his friendly host was a great treat after some difficulties in Rome. Gassim is the owner, and greeted us at all hours with a smile, and by first name. He works tirelessly, at midnight, and then with gusto at breakfast early. The rooms are very clean, and have adorable painted furniture. We had a great courtyard... more

A very pleasant stay. Although the Cavour street is busy the room was wonderfully quiet. All staff were very helpful and freindly. This hotel certainly helped to fullfill my very high expectations on Firenze. more