Following an all day Odyssey from distant Toronto, we arrived exhausted after midnight, finding no one to greet us at the door of this 5 star establishment. Hauling our own suitcases, we made our way to the front desk, where a sullen clerk checked us in efficiently, but without the slightest evidence of Hawaii's vaunted "aloha spirit." The lobby and... more

My husband and I stayed at the Westin for 9 days and it was wonderful. We were supposed to be married in San Diego, we went through everything with a wedding coordinator at the Hilton Mission Bay. They were going to truck in sand, the beach was gross and it smelled bad. All I wanted was to get married in... more

I recently spent two weeks here at the Westin Resort & Spa on Ka'anapali Beach in Maui and found the hotel to be a typical Westin in all respects. Here are the good and bad in my opinion. Location is excellent. Probably the nicest stretch of Ka'anapali Beach. Some would say the Sheraton which is at one end of the... more

We went to the Maui Westin for a business meeting and stayed in the hotel for 7 nights. To start the vacation off we were greated rudely by the reception staff. We were then told that our original reservation ( ocean view King) would not be honored. Instead we were given golf side with 2 double beds. Because we booked... more

We booked an "ocean view" room over ten months ago and were immediately charged over $3000. For our timeliness and the use of our money here is how the hotel treated us: We went to our "ocean view" room, looked out the window and saw an ugly high rise building on the opposite side of the Whaler's Village. Contacted the... more

We absolutely loved the Westin! We booked via Hotwire so we also got a screaming deal but the lobby area is beautiful, our room was comfortable, loved the pool! We also had a nice small refrigerator that we could store milk and bottles of wine so we didn't have to eat out for breakfast every morning and still had room... more

After reading the reviews and looking at many travelor pictures we decided to stay at the Westin Maui Resort and Spa however we wound up being somewhat disappointed. When we arrived at the hotel we were greeted by a front desk employee who was anything but friendly. After informing us that there were no king rooms available with the full... more

This is a very nice hotel with wonderful amenities and pools. The hotel is steps away from the beach. It is conveniently located adjacent to an upscale shopping center. This means you can go shopping while your loved one stays by the pool side or the beach. Most of the rooms have a phenomenal view of the ocean. Christine Baranda more

The Westin is consistantly amazing. Extremely comfortable, great views, awesome pool, helpful staff... I usually start all my trips to Maui off there. It's expensive so staying there for a length of time is pretty pricey (and the reason it only gets 4 stars). But I usually stay there for 2 or 3 nights before moving on to a condo.... more