I stayed here with my boyfriend as a surprise for his birthday. I advised him that it was his birthday when I booked, and they left cheese and champagne and a card in the room on arrival which was a great touch-he loved it! The reception staff were so friendly right from the moment we arrived. Concierge very helpful-nothing too... more

I have just returned from staying at the Lenox Hotel. From the moment the door man opened the door it was 5 star service all the way. My room was on the 9th floor with great views of the Boston skyline, the room was nicely furnished I even had a working fireplace. I especially enjoyed the complementary water each night... more

Hotel package was excellent - would have liked to have been given the breakfast incl but not an option at time of booking - it was nevertheless worth eating as food quality very good. First room offered was very small and bathroom poor but replacement was fine, lovely decor and very clean. The hotel is perfectly situated for visiting/walking to... more

stayed here for two nights for a wedding. Had a classic room which was small and no view, might have been disappointed if had been staying longer, but for a quick stopover it was fine. Old fashioned decor charming, bathroom small but fine, robes nice. Room service was efficient (if pricey but that is what you would expect). It just... more

We were looking forward to our stay after reading the positive reviews on Trip Advisor. We booked a deluxe room and on arrival we were shown a room with peeling wallpaper, marked skirting boards. After pointing out the description of a deluxe room to the Manager we were offered another room which initially seemed fine. However the view was of... more

We stayed at The Lenox for the second last weekend of November 2008 and left just before Thanksgiving -- we went to Boston as a shopping and site seeing trip. Loved it! Flew with BA out of T5 at Thiefrow, which was okay, but not as impressive as imagined it would be. On arriving at Logan Airport cabs were easy... more

We stayed at the Lenox for 4 nights and were treated like special guest through out our stay. The room was spacious and elegant and their committment to the environment was impressive. There was a filtered water access in the hall so need for buying bottled water. It was a special occasion and when they found out they sent wine... more

All I can really say is this place has the best service and most attentive staff compared to anywhere else I have ever stayed. I was there on business but managed to have a friend from the area meet me and we made the most of our stay. My business went from a projected one night visit to three and... more

Our room at the Lenox was enormous. It was a perfect oasis to return to each night, with a huge bathroom and a separate "closet" room. Staff were excellent and friendly and the location was perfect, being close to Newberry Street and Boylston Street shops and restaurants. The king size bed did slope into the middle a little, but we... more