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Omni Berkshire Place


21 E 52nd St, at Madison Ave, New York City, NY 10022
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Luxurious State-of-the-Art Hotel in historic building in midtown Manhattan's business & entertainment district.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service
Check Rates and Availability: $459 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 243 traveler reviews
  • What to Expect:
    • 4 based on 171 reviews Rooms
    • 4.5 based on 169 reviews Service
    • 4 based on 166 reviews Value
    • 4.5 based on 172 reviews Cleanliness
    • 3.5 based on 16 reviews Dining

Reviews of Omni Berkshire Place

( 1-10 of 246 )
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3 of 5 stars
Garnet Valley
Jan 3, 2009

The Omni Berkshire offers a nice location to 5th Ave and Rockefeller Center. The suite we booked was not available so we were offered a downgrade to a smaller room. Our children had to sleep on a single bed that was set up next to the couch to allow for enough room both in the room and for them to... more

Dec 29, 2008

I want to thank the Omni for making our trip to NYC so memorable. My family fell on some hard times right before Christmas and almost had to cancel our trip. We were able to get it together and take our daughters for Christmas. Everyone at the Omni was wonderful. The room was spacious and immaculate. The staff was more... more

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3 of 5 stars
Minneapolis
Dec 28, 2008

Stayed over Christmas weekend with family. Wouldnt necessarily call it a 4-star hotel. Lobby was lovely, service was nice. Location couldn't be beat. Workout room was quite nice. And the bathrooms were spacious. Not so good - walls were like paper (you could hear TVs in the next room), elevators didn't always work (we got stuck the first night we... more

Nov 18, 2008
0/1 found this review helpful

We stayed at the Omni Berkshire in October 2007. I totally forgot to leave a review back then. Anyway, our stay was excellent. We arrived late in the day on a friday afternoon. We were immediately upgraded to a suite. Even though our view was a construction site, that did not interfere with our weekend or our sleep time. The... more

Management response from
OmniMgr, Manager

We truly appreciate that you took the time to come back and write a review for your stay from last year. Positive comments are always welcome and we will never tire of hearing of a guest that enjoyed their stay with us whether the stay was yesterday or last year. It will be our pleasure to welcome you back during...

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4 of 5 stars
Brooklyn, New York
Nov 11, 2008
1/1 found this review helpful

My partner and I stayed there for a two- week break and loved it. It was really amazing the rooms were a good size, great gym, good turn down service and the staff was friendly-ish (you did have to catch their attention it seems). You can't beat the location for shopping and for getting around, the train is just a... more

Management response from
OmniMgr, Manager

We are delighted to hear that you and your partner enjoyed your break with us. Thank you for taking the time to leave a recommendation and we hope to have you return.

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5 of 5 stars
london
Oct 30, 2008
1/1 found this review helpful

After reading the other recent reviews on here think we must have been lucky or I dont know???? We had a fabulous stay first time in NY and we were right in the middle of everything but not noisy at all. Ou room was upgraded when we arrived and my son was very taken by all the yummies and toiletries... more

Management response from
OmniMgr, Manager

It is wonderful for us to hear that you had such a fabulous stay with us. We appreciate your recommendation and look forward to having you back again soon.

Oct 27, 2008
1/1 found this review helpful

Great location, very clean and quite room. All staff was very polite and helpful. Restaurant had fine food. We had a minor issue with our room lock , but they were very responsive. Make sure you book your trip with Quikbook.com. Best rates I've found (better than orbitz, hotwire, etc). doug more

Management response from
OmniMgr, Manager

We are happy to hear that you enjoyed your stay at the Omni Berkshire Place. We appreciate you taking the time to leave a review and hope for the opportunity to welcome you back.

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4 of 5 stars
Washington, DC
Oct 6, 2008
1/1 found this review helpful

My husband and I just got back from a weekend in New York at the Omni Berkshire Place. We booked our room through Priceline and got a great deal ($225/night). The hotel was centrally located in Midtown--close to Columbus Circle and Central Park. The hotel itself is pretty nice--our room was small (but it is NYC so I was not... more

Management response from
OmniMgr, Manager

Thank you for your review of the Omni Berkshire Place. We are happy to hear that you enjoyed your overall stay. Should you return, we invite you to let us know if you have a particular view or room type preference and we will make all efforts to accommodate that request. We hope to have you return for another NYC...

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2 of 5 stars
Encinitas, CA
Oct 4, 2008
0/1 found this review helpful

Just returned from a 4-night stay. I've been a Select Guest member for 4 years, and have stayed in several Omni hotels throughout the country. This was by far the least attractive and least comfortable. My chief complaint is the misleading room photos on the Omni hotel website for this location, showing Superior rooms that bear absolutely NO resemblance to... more

Management response from
OmniMgr, Manager

We appreciate your very candid review of the Omni Berkshire Place. Although we hesitate to respond to your review out of respect for your opposition to management responses, we do feel that it is important to address the issues that any of our guests experience. The feedback our hotel receives online is important to us for evaluating our customers' experiences...

Oct 2, 2008
0/1 found this review helpful

Very, very average from start to finish. When we checked in, they tried to palm as off with a smaller room than we had booked and paid for. In the end we changed room four times and ended up with an average room on the third floor. The double glazing is as good as useless, so was very noisy. The... more

Management response from
OmniMgr, Manager

Thank you for leaving a review of your recent stay at the Omni Berkshire Place. We are sorry for the misunderstanding with your room type and apologize that it was not resolved in a more efficient manner. Feedback such as yours is important to us as it allows us to identify areas of our business where we can make improvements....

Reviews of Omni Berkshire Place

( 1-10 of 246 )
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Omni Berkshire Place Also Known As

Address: 21 E 52nd St, at Madison Ave, New York City, NY 10022