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Sheraton New Orleans Hotel


500 Canal Street, New Orleans, LA 70130
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Sleek Downtown Convention Hotel in 49-story tower overlooking Mississippi River & the French Quarter.
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool
Check Rates and Availability: $244 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 186 traveler reviews
  • What to Expect:
    • 4 based on 136 reviews Rooms
    • 4 based on 132 reviews Service
    • 3.5 based on 133 reviews Value
    • 4 based on 136 reviews Cleanliness
    • 4 based on 19 reviews Pool

Reviews of Sheraton New Orleans Hotel

( 1-10 of 193 )
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5 of 5 stars
coharaca
Jan 7, 2009

My wife and I stayed here New Years Eve for our Fifth Anniversary. We found the location perfect, the staff highly professional, and the accommodations outstanding! My wife had a broken leg, so we requested a room near the elevator. The staff was very accommodating, and even allowed early check - in (it was around noon). The location is on... more

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1 of 5 stars
New York City, New York
Jan 7, 2009

This hotel has one of the best locations for all you want to do while in New Orleans, but the rooms are run down they are under staffed and the upgrade to the conceriege level was not worth the breakfast they put out or the late afternoon snacks and they charged for drinks. If you do stay here make sure... more

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1 of 5 stars
COLUMBUS,GA
Jan 6, 2009

When I arrived for check-in at 4:00 pm, I was told my room which I had booked three weeks in advance was not ready. After traveling for 6 hours instead of showering and changing in my $219.00 a night room, I settled for no shower and had to use the handi-cap stall of their very dirty second floor bathroom (I... more

Jan 6, 2009

The service offered at this hotel is absolutely unacceptable. I arrived at the hotel to check in at 3 pm. The garage was full, and no help was offered by the front desk on where else we could park our car. We ended up parking at Harrah’s which is a long walk back to the Sheraton (and $30 per day... more

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4 of 5 stars
Tallahassee,FL
Jan 4, 2009

My wife and I stayed three nights over New Years at the Sheraton for our first wedding anniversary. It was our first trip to New Orleans, and we had an amazing time. The hotel iteself is above average, and truly a decent price for the location. I wouldn't recommend being right in the French Quarter due to the noise. The... more

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4 of 5 stars
Edmonton, Canada
Jan 1, 2009

After a rotten three nights at the W New Orleans, this fellow SPG property took us in and made it all better. Stayed in a high level suite. No complaints at all. DId not get hit by any surprise fees. more

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4 of 5 stars
Charleston, SC
Dec 29, 2008

My husband and I stayed at the Sheraton on a long drive across country to visit family for Christmas. I had never been to New Orleans so we decided to spend a night there, and we picked this hotel specifically because of the location and because it is pet friendly. The hotel itself is very nice and our room was... more

Nov 22, 2008

We stayed at the hotel mainly for a conference. I have stayed in many Sheraton in different cities and this is my first time in New Orleans. The front desk personnel did not seem like that they are happy to work or serve their customers. Both times check-in & out, no smile, not much expression and hi or bye, but... more

Nov 19, 2008
1/1 found this review helpful

Great location. Food was excellent. Best gumbo I had while in town--even better than the Gumbo House. Responsive service. Positives offset by annoying (sometimes non-disclosed fees) as noted by other reviewers. Theses fees includeL -$5 for a package (not disclosed), -early check out fee of 1 nights room and tax (not disclosed), and - an outrageous $10 to use the... more

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4 of 5 stars
Indianapolis
Nov 18, 2008
1/1 found this review helpful

I stayed at this hotel for one night while on a photo assignment and found it quite nice. The hotel's been there for some time but has been upgraded recently. It's convenient to the French Quarter, just down the block from Harrah's Casino, and within easy walking distance of some great (and some funky) restaurants. My room on the Club... more

Reviews of Sheraton New Orleans Hotel

( 1-10 of 193 )
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Sheraton New Orleans Hotel Also Known As

Address: 500 Canal Street, New Orleans, LA 70130