My husband and I stayed here with our 4 year old son in January. The hotel is in a great location, within walking distance of lots of stores, other hotels and restaurants. The hotel was covered in amazing Christmas decorations and still smelled of pine. Their sushi restaurant was amazing and our son loved their fish tank as well. Our... more

My girlfriend and I had an excellent time at the Intercontinental in San Juan! We were in PR from November 5th - 11th. The hotel is top notch in terms of service, amenities, check-in, check-out, etc. The bellmen, valets and concierge were extremely courteous and helpful with recommendations on food, excursions, directions, etc. The pool is pleasant and beach is... more

I've stayed many places in San Juan but wanted to try this hotel because it is top rated. (Marriott, esj, and Embassy suites are all wonderful) I booked my husband and I here for the first 4 nights of our honeymoon before we caught a princess cruise to eastern Caribbean. First glance, I loved it, it was gorgeous, friendly staff... more

My Wife and I went to the intercontinental for our honeymoon. It is a beautiful hotel with very friendly employees. If you let them know your on your honeymoon they might hook you up (like they did for us) with a gorgeous ocean view, top floor dead middle. I had already paid for the ocean view they just increased our... more

This hotel is one of the best I have stayed at. I discovered this hotel during 9/11 (where I was forced to stay during the air space clousure) and fell in love iwth it. I have returned at least once a year since then. The service is great. I have never had a problem with staff. They are helpful and... more

We (my husband and I and another couple) stayed here one night after our cruise and we all absolutely loved this hotel. I was nervous because I was the one that made the reservations and you know how that can sometimes go! But from the moment we checked in to the moment we left we enjoyed our stay tremendously. When... more

My boyfriend and I stayed at the Intercontinental during our 3 night trip to Puerto Rico Oct. 17th - 20th. We really enjoyed our stay here. It was a quick ride from the airport, costing us about $15 with our luggage, and when we got there, the bell guy who greeted us (Ramon) very warm and friendly. We checked in... more

Que Sabor! What flavor! From the minute you enter the premises of the Intercontinental San Juan you are surrounded by lush landscaping, friendly bilingual staff, and native salsa music. I was not disappointed. The rates were equal to what you get. The grounds were kept clean. Staff and security were visible 24 hours a day. My husband and I stayed... more

We went here for our honeymoon & was upgraded to a ocean view room on the 15th floor. The hotel was very clean, staff was amazing especially Jennifer. We got very lost in San Juan, was 35 minutes from the hotel, she drove to where we were & we followed her back to the hotel; had it not been for... more